Privacy Policy

Last updated: 19 June 2026

This Privacy Policy explains how Mshazafe Kitchen ("we", "us", "our"), located at 560 Odendaal Road, Meadowlands, South Africa, collects, uses, and protects information when you contact us or place an order.

1. Information We Collect

When you message us on WhatsApp or contact us by phone or email, we may collect:

• Your name
• Your phone number
• Your order details and delivery/collection preferences
• Any other information you choose to share with us in conversation

2. How We Use Your Information

We use the information you provide to:

• Process and fulfil your order
• Communicate with you about your order
• Respond to questions or feedback

We do not sell or share your personal information with third parties for marketing purposes.

3. WhatsApp Communication

We use WhatsApp to communicate with customers. Messages sent to and from our business number are subject to WhatsApp's own privacy practices in addition to this policy. We retain message history only as needed to fulfil orders and respond to enquiries.

4. Data Retention

We retain customer information only for as long as necessary to provide our services and comply with any applicable legal obligations.

5. Your Rights

You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

6. Contact Us

Mshazafe Kitchen
560 Odendaal Road, Meadowlands, South Africa
WhatsApp: +27 87 727 7580
Phone: +27 79 733 4788
Email: leratom17@gmail.com